We are committed to providing you with the best service and experience at because!

If an item comes damaged or broken, we will be more than willing to replace those items.

If you are unsatisfied with your purchase, for potential refunds, please email

COVID-19 may affect which items are eligible for returns. Please email for any questions.


Return policy only applies within 3 days of order delivery.

If your order is lost during the delivery process, a claim will be filed with USPS and half off will be applied for a replacement order (there are no free replacements at this time).


Due to COVID-19 and multiple packing delays, please anticipate slower delivery times. Your package will get to you eventually...I promise!

Where are the products made?
Every product is handmade by Hawwaa Ibrahim in New York, NY.

How long does it take for my order to ship?
It takes 1-4 days for orders to be prepared and 3-5 business days for orders to arrive.

Where do the products ship from?
New York, NY.

Do collections ever restock?
When items from special collections (e.g.: "Kolors") are sold out, they will not be restocked unless there is a high demand for said product and/or a custom order is requested.

What postal service is used?

Do you ship internationally?
Unfortunately, because does not ship internationally at this time, but there is hope for international shipping by the end of 2022.